A consummate customer service professional who cut her real estate teeth in the highly-competitive CBD apartment sector, Katherine Nguyen's career is based on endless empathy and an unfailing work-ethic. Broadly experienced in every aspect of the rental market, Katherine has enjoyed a multi-role multi-tasking career - learning quickly as she moved between administration, leasing and management roles in Melbourne's fastest paced property environment.
With extensive experience of the new-build market, Katherine is a seasoned manager with expertise at every stage of the rental process – including strong tenant selection skills. A fair, but firm, judge of character, Katherine's career has also provided her with a strong understanding of maintenance and new-home defect issues, and a deep knowledge of the workings of Owners Corporations.
A clear and concise communicator, Katherine believes that listening carefully, providing clear instructions, and accepting (and providing) honest feedback are central to a successful outcome. In her world, talking things out is always the first step …and often the last, as she works towards a win-win situation by managing challenges before they become issues, and de-escalating issues before they become problems.
Having overseen city properties with high-tenant turnover and managed the on-going relationships of blue-chip family homes, Katherine has now chosen to make her home in one of Bayside's booming city-style locations. Weekends are spent socialising in her local cafe and restaurant precinct… and taking advantage of easy public transport to the CBD. It's a lifestyle that gives her a ready insight into some of the best aspects of Bayside life – and a very real understanding of the reasons tenants love to live here and owners want to invest!