You will notice her beaming smile first, which shines a light on Jackie Ji’s vibrant personality. Having accrued property sales of $80million across 62 property sales in 2024, is a resounding reflection of the expertise Jackie brings to real estate. Clients speak highly of her work ethic, her attention to detail, and her tireless efforts in helping vendors achieve the best possible results as they embark on one of the most critical financial decisions of their lives.

You will notice her beaming smile first, which shines a light on Jackie Ji’s vibrant personality. Having accrued property sales of $80million across 62 property sales in 2024, is a resounding reflection of the expertise Jackie brings to real estate. Clients speak highly of her work ethic, her attention to detail, and her tireless efforts in helping vendors achieve the best possible results as they embark on one of the most critical financial decisions of their lives.

Jackie’s professional credentials extend to a Masters in Professional Accounting from Monash University which saw her work as a CPA for 15 years, including as a Chief Financial Officer in the corporate world – testament to her love of numbers, and talent for problem-solving.

She has honed her skills in the real estate industry over the last 3 years, cultivating a deep understanding of the local market trends and ever-changing consumer dynamics. That knowledge empowers clients to make informed decisions, giving her clients an edge whether they’re buying, selling or investing in property.

Jackie is a sharp negotiator, a strategic thinker, and an exceptional communicator – all the qualities you’re looking for in a high-performance real estate agent.

As a former national swimming champion in China with many wins to her name, that fierce drive to succeed is being channelled into Jackie’s property career, with the passion and resilience of a ‘never give up’ competitor. For many overseas or interstate clients, she offers the assurance of seamless project management – as she guides you from taking your place on the starting blocks (preparation) through to the thrilling finish line (sale) to earn you that podium finish.

Fluent in both Chinese and English, with a dedication to treat ‘every property as if it were her own’ (according to one of her many glowing testimonials) ensures you are in extremely capable hands for a stress-less approach to property success.

When she’s not delivering first class property campaigns, she enjoys swimming (in the fast lane), food, fashion, movies and travel including a recent White Christmas in New York in search of the legendary street cart hot dog.

Reviews

5.00

Jackie has a 5.00 star rating, according to realestate.com.au.

Last updated: June 2026

Jackie was a very helpful, cheerful and friendly! She was always very eager to answer any questions that we had! She also made excellent suggestions to help with selling the House and put us at ease every time we saw her☺️

Carol D

Enthusiasms and commitment from day one till the settlement. I am very much impressed with Jackie's involvement, attention to details, liaison capacity and empathy to the situations that we had to go through in the sale of this property. Continuous commitment, engagement and attention to ensure both the buyer and seller are taken care. Of the agents, I have seen, I rate her the best un-biased agent. I am sure with her right attitude, communication and collaboration skills, she's the best.

Raja R

Great result in a tough market Big thanks to Jackie for helping us sell our home. The market wasn’t easy and there were times we weren’t sure how long it would take to get a result, but Jackie stayed positive and kept things moving the whole time. She kept us updated, was easy to talk to, and always gave honest and straightforward advice. We really appreciated that she was realistic about the market and worked with us to figure out the best approach. Highly recommended.

Elly H

I recently purchased a home through Jackie, and the experience was exceptional from start to finish. Jackie’s commitment and enthusiasm were evident from day one. Her professional background gives her an incredible attention to detail and a talent for problem-solving that provided me with total confidence during the negotiation process. She is an expert communicator who ensures all parties are well-informed, making a major financial decision feel smooth and transparent. I highly recommend Jackie

Jason C

I was confident of getting Jackie a second time to sell my property Jackie was a very hard-working agent. She would always respond to any queries even after hours. She had a good knowledge of the market in. She was very accommodating to prospective buyers who wanted to see the unit even on the days not advertised for viewing. I believe she has good negotiation skills, patient and always pleasant.

Wai Y

Professional with great service acumen Jackie serviced my sale campaign with enthusiasm and proactive-ness. She professionally managed all the open house sessions and am pleased with the house staging organization she introduced.

Patrick C

Excellent agent! Five star, highly recommend. Professional real estate agent and very good team. They know what is the vendor’s plan and needs. Enjoyed working with Jackie and the team. Thank you Jackie and Buxton Wheelers Hill.

Terry W

Excellent experience Jackie is an excellent real estate agent. Well known for market knowledge, easy to communicate and professional. Be patient and always there to help us. Thank you very much

Maggie X

Successful sale, happy vendor We enjoyed working with Jackie through the process of selling our house, which successfully sold over the weekend and we are very happy with the outcome. Jackie is very warm and was frequently in communication with updates to keep us informed. Even a few last minute building and pest inspections was no issue and she was happy to support these. We would be happy to use Jackie again and thank you Jackie for all of your efforts.

Liz M

The best real estate agent I have ever dealt with. Jackie has been great throughout the whole process. Extremely responsive and very accommodating. I wish there were more agents like her in the industry.

Fardin H

the best home buying experience! I just bought my dream home from Jackie!!! Seriously, the buying experience was amazing—way beyond my expectations. She made the whole process a breeze and were super helpful with every little detail. I felt like I had a friend guiding me through it all. If you’re looking for someone who really knows their stuff and makes house hunting fun, Jackie is the one to call. Highly, highly recommend!

Fred X

Jackie has been extremely helpful throughout the whole process. She was prompt in answering any questions and was very accommodating with any requests. Would happily work with Jackie in the future again.

Dustin W

Jackie is really so excellent and professional! Jackie is really a good selling experience for us! Jackie not only gives us a lot of confidence, and she really did a very good job! I highly recommend her to everyone!

Danna Z

Exceptional Service and Outstanding Results! I cannot speak highly enough of Jackie and her team at Buxton Wheelers Hill. From the moment we decided to sell our house, Jackie was there every step of the way, providing invaluable support and expertise. Her extensive knowledge of the market and attention to detail made a daunting process feel manageable and even exciting.

Alex N

I recently had the pleasure of working with Jackie Ji from Buxton Wheelers Hill and I can't recommend them highly enough. From start to finish, Jackie demonstrated exceptional professionalism, deep market knowledge, and a genuine commitment to finding the perfect home for me. She took the time to understand my needs and preferences, showing genuine care and patience throughout the process.

Ruihong G

Selling a house is a stressful thing. Our experience as an ower with Buxton Wheelers Hill feels like we are on the highway! Smooth, reliable, enjoying the views of any progresses! Pleasant journey with expected destination! Definitely recommend! Jackie keeps you informed no matter good news or bad, making sure everyone is able to get the chance and not regret in any way. Director Bruce is 定海神针👍! Choose Buxton Wheelers Hill, wise!🙏

Jenny X

Exceptional Service Excellent service and support throughout the entire process. My wife and I were very happy with the service and support provided by Bruce and Jackie from Buxton Wheelers Hill. They worked tirelessly in the lead up to the auction for our home by conducting additional open houses and worked hard to bring buyers to our home. At all times they were very open and honest throughout the entire process. My wife and I highly recommend them.

Richard B

Jackie had a wealth of knowledge, was very professional at all times and always kept us updated Working with Jackie on the sale of our house was very reassuring. We had trust in Jackie’s knowledge and abilities, she offered sound advice which ultimately pushed the price up for our sale..when other agents were quoting a figure, Jackie was able lift the final figure up by another $200k. We are very grateful and would highly recommend Jackie.

Christina P

Excellent From the second week of starting to look for a house, I attended an auction organized by Buxton, which left a strong impression on me. I have to say, Bruce's team is very professional and excellent! Especially commendable is Jackie's enthusiasm and dedication. She was communicating with us late into the night to finalize the details of our final offer. In the future, if I have property to sell, I will choose Buxton Bruce again and choose Jackie!

Lily C

Experience and responsible Jackie Ji is an exceptional real estate agent. Her extensive experience in the industry shines through in every interaction, and her commitment to her clients is unparalleled. Jackie is incredibly responsible, always ensuring every detail is handled with care and precision. Her expertise and dedication make the home-buying process smooth and stress-free. Highly recommended!

Toni H

I bought a house where Jackie Ji was principal agent, the house was destined for an auction, I met Jackie couple of time and spoke to her on phone a number of time, throughout the dealing I felt that she had a quite balanced approach for both vendor and buyer, I have no doubt that she is one of the best property agents out there and has wealth of knowledge of her local area, thanks heaps Jackie for assisting us with. Smooth transaction, and good luck for future.

Amitoj S

Jackie has been helpful throughout the entire selling process. My husband and I both have full time job and this is our first time to sell a property. Jackie communicated with us effectively and coordinated with various stakeholders during this process. We felt the process is easy and we achieved the expected price. Thank you Jackie. You did more than what we expected an agent could do.

Claudia X

Professional agent Jackie shows unwavering dedication, open for property inspections 3 to 4 times each week and remaining accessible to potential buyers. She diligently follows up with interested parties, ensuring every prospective buyer is given fair consideration. With such professionalism, you can trust that any property entrusted to her care will fetch a favorable price.

Paul H

Professional service Great communication and very professional service as always. Highly recommended agent.

Jennie Z

Excellent Agent We recently purchased our new home in Mulgrave and we couldn’t be happier with the experience- all thanks to Jackie. Jackie was incredibly professional, quick respond, patient with our many questions and made the whole process smooth and stress free. I highly recommended Jackie to anyone looking to buy or sell a home!!!

Linh N

Jackie and the team are very hardworking, high efficient. We met three other agents before seeing Jackie. Their positive attitude and easy communication skills make my husband and me feel they are the right agents we have been looking for. They did double works than other agents. They did four house inspections a week instead of two for which other agents normally do. Their sound market knowledge and positive attitude and hardworking together make our sale very successful and stress free.

Airong W

10/10 – Would work with them again in a heartbeat! Jackie took time to understand my needs, provided clear and strategic advice, and kept me informed every step of the way. What truly stood out was her deep knowledge of the local market. Their marketing strategy was top-notch—stunning photos, and targeted promotions showcased my home’s best features. If you’re looking for an agent who combines passion, skill, and integrity to deliver outstanding results, Jackie is the one.

Jia X

Outstanding Service from Jackie and the Team I had an exceptional experience working with Jackie and her team. Jackie herself was especially friendly and patient. The team’s atmosphere was fantastic—every member demonstrated a high level of professionalism, attention to detail, and responsibility. I highly recommend them!

Yuqing N

Working with Buxton Jackie was an absolute pleasure throughout the entire home-selling process. Their professionalism, market expertise, and dedication truly set them apart. From the initial valuation to closing the deal, Jackie provided clear communication, strategic pricing advice, and tailored marketing efforts that showcased our property’s best features. They were always responsive, proactive in addressing concerns, and skilled at negotiating terms that maximized our return.

Michelle L

Professional and dedicated Jackie oversaw the selling of our property with professionalism and diligence. We were kept updated after every inspection on potential buyers and feedback. On auction day, she worked hard to extract the best outcome possible. We have no hesitation recommending Jackie and the Buxton team.

Alan V

Most helpful agent I have The overall experience is great. Jackie is always friendly and patient, she responds to our inquiries in a timely manner. We appreciate her efforts.

Lixin L

Most helpful agent I have ever seen.

Kevin Z

Excellent work by Jackie Jackie from Buxtons Wheelers Hill did a great job on selling our house. From start to finish she was utterly professional, kept us informed and engaged in the process and achieved a great result.

Joyce B

Jackie provided an exceptional experience throughout the entire process. Her professionalism and expertise were evident in every detail, from seamless communication to insightful market analysis. She patiently addressed all my questions, offered strategic investment advice tailored to my goals, and consistently prioritized my best interests. What truly sets her apart is her ability to simplify complex decisions while maintaining transparency and responsiveness. I’m thoroughly impressed!

Allen W

Best Agent Ever! We recently sold our home with Jackie, and the result was absolutely beyond our expectations! From the very first day we met Jackie, we were immediately impressed by her knowledge, professionalism, hard work, patience, and approachable manner. Having previously worked as a real estate agent myself, I was naturally critical in choosing the right agent. However, we never had any doubts about Jackie and her team. A heartfelt thank you to Jackie you did an extraordinary job.

Murphhy W

Working with Jackie has been an outstanding experience. Her hard work, dedication, and commitment to delivering the best results are truly commendable. She consistently go above and beyond to ensure everything is handled efficiently and professionally. What stands out the most is her trustworthiness and honesty. In every interaction, she has been transparent, reliable, and always kept my best interests in mind. It’s rare to find someone who combines such a strong work ethic with genuine integrit

James L

My real estate agent Jackie Ji was exceptional — highly professional, knowledgeable, and approachable. She understood the market deeply, guided us through the selling process with confidence, and communicated clearly every step of the way. Her attention to detail, negotiation skills, and genuine care made a huge difference. Thanks to her dedication and strategy, we achieved a great result. I’d highly recommend her to anyone looking to sell their property with confidence.

Ada W

I don’t usually write reviews for agents, as I believe they’re simply doing their job and building their reputation. However, Bruce and Jackie truly went above and beyond. They organised three open homes every Saturday, kept us informed with regular updates, and answered our questions at all hours. They even negotiated with potential buyers late into the weekend nights and applied a smart, effective strategy at auction. Their dedication and professionalism made a real difference.

Joy W

I couldn’t be more satisfied with the entire experience selling with Jackie. From our first meeting, she demonstrated deep market knowledge, a clear sales strategy, and a confident yet approachable demeanour that instantly put me at ease. Her communication was outstanding—always prompt, clear, and proactive. Thanks to her expertise and negotiation skills, we achieved a fantastic sale result in a short timeframe, even before listing it on the market. Well done!

Raelene U

Great job, Highly recommend Thanks to jackie and the team from Buxton Real Estate. Very professional and helpful. They worked hard to get me the best result for my property. I was kept well informed and updated throughout. I would recommend Jackie and her team at Buxton Real Estate wheelers hill

Joe W

I had a fantastic experience working with Jackie on the sale of my home. From start to finish, she were professional, friendly, and incredibly dedicated. She worked hard throughout the entire process, always keeping me updated and making sure I understood every step. What stood out the most was her clear communication and valuable advice — it really helped me make informed decisions with confidence. Jackie made a potentially stressful experience smooth and manageable.

Greg L

Choosing the right agent is crucial, and unfortunately, we made the wrong choice at first. 3 months later, the carpet was the wrong color, the house was deteriorating, and the situation kept going downhill. Finally, we reached out to Buxton Wheelers Hill, where Jackie assessed our property and were happy to take on the sale. Just 28 days later, our home was sold! Jackie is an absolute GUN—incredibly hardworking and always smiling, Thank you, Bruce and Jackie, for your dedication and hard work.

Christine D

Trustworthy and patient - best agent ever Jackie is paitent, trustworthy and very helpful, always timely response to all my inquiries. The valuable supports we got from her make a success purchasing of our second property. For any further change, we would like to work with her again for sure.

Owen Z

Jackie Ji is a ROCKSTAR for buyers! She was phenomenal in helping me buy my dream home. In a crazy market, she explained every step so I never felt lost, negotiated repairs and extras saving me thousands dollars. Always responsive—even at Midnight! She treated me like family, not a client. If you want an agent who fights for YOU, hire Jackie!

Li L

I highly recommend my real estate advisor, Jackie. She is exceptionally thoughtful and detail-oriented. Her strong organizational skills, enthusiasm, and dedication are evident in the thorough research she conducts for every property she manages. Jackie is patient, responsive, and approachable, making the entire process smooth and stress-free. Her well-prepared property summaries provide clear, insightful information, giving you a solid understanding of the property you’re considering.

Lydia H

Professional and nice service Dear Jackie, Thank you so much for your professionalism and support throughout the selling process. Your expertise made everything smooth and stress-free. I truly appreciate your hard work! Best regards

Eileen L

Jackie Ji is an excellent, professional, friendly, knowledgable, agent She communicated professionally and regularly from our first meeting. She assisted me with anything I needed help with from the beginning, in fact she took care of everything. She kept me informed before and after every viewing. I was very confident in her ability to sell our property. Jackie is a charming, competent, trustworthy, skilled and very professional agent who worked close with me and I am very happy with the result

Maura S

Absolutely amazing Jackie and the team at Buxton Glen Waverley were absolutely amazing. Her communication throughout the campaign was fantastic keeping us up to date every step of the way. Highly recommended!

Trevine L

Excellent customer service Brilliant consistent communication , keeping me updated during the process . They worked hard , even targeting their customer base in the neighbourhood suburbs . They went above and beyond with my open inspections and were very prompt returning calls . They made thst each walk in group was followed up . Very easy to deal with and would recommend Buxton Wheeler's hill to others . Well done guys

Sivaraj M

Good service and experience The agent is helpful for getting me my dream house, she tried her best in winning the contract with the vendor, and get a good price for us

Jingwen S

Hand It to Jackie — She’ll Take Care of the Rest I’m truly grateful for her help. I’m just an ordinary seller, but if you trust me—Jackie is truly a reliable agent. Entrusting your property to her will not disappoint you; in fact, she may well exceed your expectations. Throughout the hectic and lengthy selling process, she always responds to every enquiry promptly, no matter the time. She consistently shows patience and maintains an exceptional ability to solve problems efficiently. Thank you !

Owen Z

Professional agent Jackie was a thorough, honest, and reliable agent whom we couldn’t have been happier with. She communicated clearly throughout the entire process, and we were never left wondering. It was clear that Jackie was genuine in her efforts and truly cared about helping us. We would happily recommend Jackie to everyone.

Amy M

Everthing Perfect We had an amazing experience working with Jackie from Buxton Glen Waverley. She helped us sell our property off-market and got it sold within 48 hours! Her professionalism, communication, and efficiency were outstanding. Highly recommend Jackie if you're looking for results!

Wei R

Great experience buying Jackie was super responsive for all enquiries and made the buying process easy, including organising inspections and answering all questions. The only thing Jackie can't do is make the actual auction bid for me! Highly recommend!

Isaac C

Jackie knows the marketing very well and given professional advice, very helpful and attention to details

Selina L

Hard working Jackie worked tirelessly selling our property. She organised around 4 open for inspections each week and gave us feedback after each open. The communication was excellent! We received a weekly feedback report as well as heaps of messages. We achieved amazing price on auction day, we are more than happy.

Debbie S

Choosing Jackie and the Buxton Glen Waverley team was a great decision. They are very hardworking, trustworthy, and delivered a great outcome. I strongly recommend them and would gladly work with them again.

Manfred C

Jackie displayed a totally professional approach to the task We have nothing but praise for Jackie. She was punctual, enthusiastic, knowledgeable and a very good communicator.

Peter G

Jackie is absolutely the best real estate agent I’ve ever worked with! From start to finish, she demonstrated outstanding professionalism, dedication, and attention to detail. She truly listened to my needs and went above and beyond to ensure I found the perfect home. Her knowledge of the market, expert negotiation skills, and honest advice made the entire process smooth and stress-free. Jackie kept me informed every step of the way and was always available to answer my questions promptly.

Chongwen L

Excellent service and professional agent Jackie Ji was very professional and knowledgeable throughout the entire buying process. She always communicated clearly and responded promptly to all of our questions, making everything smooth and stress-free. Jackie demonstrated strong market knowledge and gave us valuable advice, which helped us make the right decision. We really appreciated her patience, honesty, and efficiency. Overall, it was a great experience working with Jackie.

Ying T

Patient and hard working. Jackie was very committed to making sure we got the best result possible on auction day! We are thankful for her efforts, great communication and patience.

John W

Excellent service Jackie was excellent all across great communication / updated and extremely pro active ! We were purchasing investment property from overseas and Jackie helped us all the way through. Very happy with her professionalism and always approachable regardless time difference. Thanks for your help!

Naren B

Great service from Buxton and my agents Jackie & Vivian The home was listed quickly with professional photography and staging advice. Open houses were well-managed with good turnout and follow-up. Jackie & Vivian are proactive in updating me throughout the selling process. Paperwork and closing process were handled efficiently. Very hard working and honest to their client. Super happy with the sold result!

Jingwen S

Excellent Service & Always Available Jackie is always available and ensures any questions you have are promptly actioned/answered Made this easy for us

James K

Jackie Ji was absolutely fantastic from the beginning. It was refreshing to find an agent who was transparent and actually had both the interests of the buyers and the vendors at heart. She was extremely prompt with responses and questions & she was wonderful to deal with. We saw the property about 7 times, including different family members and everyone said the same - that she was wonderful. She was also so happy for us when we bought the property.

Jaimie D

The best sale agent experience I've ever had.The entire experience with Jackie from the very initial meeting discussing about all campaign details to the very conclusion of the sale was absolutely flawless. Jackie remained totally transparent, dedicated and reliable. She has always been responsive to every question or concern I had. My wishes and opinions were always respected and addressed. Even when it came to the final drops of fuel in tank to get the deal over the line, I was never pressured

Ken N

We highly recommend Jackie Ji for her exceptional service throughout our property journey. From helping us find the perfect property to providing expert guidance during the auction, Jackie was a true professional.​Her availability was remarkable; she was always available to answer our numerous questions promptly and thoroughly, which made a complex process feel simple and stress-free. Jackie's knowledge and dedication are second to none.

Sudhir R

Jackie Ji is an exceptional real estate agent who truly excels in every aspect of her work. She’s professional, knowledgeable, and incredibly dedicated to both her clients and prospective buyers. What sets Jackie apart is her willingness to go above and beyond. She always makes time for buyers to inspect the property, no matter how busy her schedule is. I couldn’t recommend her more highly for anyone wanting outstanding service and results in real estate.

Denny B

Excellent Service and Professionalism I had a wonderful experience working with Jackie from Buxton. They were professional, responsive, and always willing to answer my questions. The whole process was smooth and stress-free thanks to their guidance. I would highly recommend Jackie to anyone looking to buy or sell a property in Wheelers Hill.

Wei Z

Fantastic Experience Selling My Home with Jackie!From start to finish, she was friendly, approachable, and always willing to answer my questions. Jackie’s attention to detail and genuine care made the entire process smooth and stress-free. She took the time to explain each step clearly and kept me informed throughout. I truly appreciated her professionalism and positive attitude. I highly recommend Jackie to anyone looking for a dedicated and personable real estate agent!

Lynette L

Working with Jackie was an absolute pleasure from start to finish! She’s an exceptional real estate agent — professional, knowledgeable, and genuinely caring. Jackie took the time to understand exactly what I was looking for and went above and beyond to make the entire process smooth and stress-free. Her attention to detail, clear communication, and expert guidance made all the difference. Whether it was answering questions, negotiating on my behalf, or keeping me updated every step of the way.

Jediel K

Jackie went above and beyond to help us find our home. We had been looking for about 6 months and attending auction after auction, inspection after inspection - we thought Jackie would have got sick of us! On the contrary, she always greeted us with a smile and a hopeful "what did you think of this one?" after every inspection. She always checked in and made us feel like she was listening to our search criteria. Great experience and would recommend Jackie to anyone looking for a home.

John M

Extremely helpful Jackie was very helpful in the whole process of helping us purchase our first home.

Nathan A

highly recommend Jackie to anyone looking to sell their home I want to express my sincere gratitude to Jackie for her exceptional service in helping me sell my house. She went above and beyond, dedicating herself to the process and offering double the open house hours compared to other agents. Jackie meticulously screened all potential buyers, ensuring that we only engaged with serious inquiries. Her professionalism and commitment made a significant difference in the selling experience.

Eileen L

Selling a home can be stressful, but with an experienced agent like Jackie the process felt straightforward. Jackie is transparent, responsive, and knowledgeable about the local market. Her marketing strategy attracted high volume of inspections and the communication throughout was always prompt and honest. Thanks to her dedication, the property sold on time and well within our expectations. Highly recommended for anyone wanting a reliable and knowledgeable agent to handle their sale with care.

Khurram B

Efficient and professional Efficient quick information provided to support my investment

Ivy S

I really want to thank my agent, Jackie Ji, for all her help throughout the whole process. From the start, I could tell she genuinely knew what she was doing. She explained things clearly, gave me honest advice, and made the whole process feel manageable. What I appreciated the most was how quickly she dealt with any issues that came up. Nothing ever dragged on, she always responded fast and sorted things out before they became real problems. It made the entire experience so much less stressless

Aviva M

Excellent Agent I had a fantastic experience working with Jackie throughout the entire process. She is professional, responsive, and truly dedicated. Her market knowledge, communication and attention to detail made everything smooth and stress-free. I would be very happy to recommend Jackie to anyone looking to sell or buy .

Kuan M

Thanks so much Jackie! Really appreciate your help. We got a place we really love and it’s still within our budget. We’re really happy, thank you again!

Chloe C

Great experience Jackie has been amazing throughout the process from taking calls to quick actioning on the requests and making sure all questions are well answered in advance. We being first home buyers had a great experience with our purchase. Thank you Jackie

Aziz A

We had the pleasure of working with Jackie as our selling agent, and we couldn't be more pleased with the experience. Jackie is hardworking, professional, and truly knows the market inside and out. She provides us with the best advice and resources along with excellent negotiation skills in helping us achieve a great result in this tough market situation and she always kept our best interests in mind throughout the entire process.

Lilly L

Jackie was professional, transparent, and extremely responsive throughout the whole campaign. Every question we asked was answered promptly, and all inspections and follow-ups were handled with genuine care. What impressed us most was Jackie’s honesty and deep understanding of the local market. There was never any pressure — just clear, reliable information that helped us make confident decisions. Thanks to Jackie’s dedication and communication, the whole process was smooth and stress-free.

Joe Z

Highly recommend Jackie We recently bought a house with Jackie, and the experience was outstanding from start to finish. Jackie was professional, knowledgeable, and incredibly supportive throughout the entire process. She took the time to understand our needs, answered all our questions promptly, and guided us through each step with patience and expertise.

Xiuzhu G

Highly professional agent Jackie was reliable, responsive, and a pleasure to work with. She handled everything efficiently and kept me updated. The sale went smoothly. Highly recommend!

Kessie C

Professional, Knowledgeable, and Reliable Jackie demonstrates excellent market knowledge and provides clear, timely communication throughout the process. Their professionalism, attention to detail, and dedication made the experience smooth and stress-free. Highly recommended for anyone seeking a reliable and capable professional.

Vivien L

Prompt communication throughout the entire process. All my queries were answered in a timely manner with clear and consistent updates. I was kept informed at every stage. Worked until midnight to lock in a deal, which I really appreciated. A pleasure to deal with.

Kenny N

Very professional service This is a very strong and professional team. They will use their 15 years of professional experience to help you sell your house at the best possible price.

James Z

Agent of the Year Jackie and the team were very professional. She worked very hard, at all hours and even on holiday. Jackie also contacted all the potential buyers by phone and email. After each open for inspection day, Jackie always gave us updates each time. She never failed to read our messages, especially when we had a few problems with the handyman which she managed to negotiate and solved the problems. Jackie was always helpful, courteous and pleasant at all times.

Wai Kee Y

We cannot recommend Jackie highly enough for her exceptional professionalism and dedication throughout the sale of our property. From the very beginning, her deep market knowledge and extensive experience were evident, providing us with invaluable advice on pricing and strategy. She left no stone unturned and paid meticulous attention to detail at every stage, which gave us immense peace of mind as sellers. What truly stood out was how smoothly the entire process flowed.

Michelle Z

Working with Jackie was a game-changer. She doesn't just 'sell' houses; she truly invests the time to help you find exactly what you’re looking for. She even helped me secure my property before it hit the open market—a rare find in this industry where most agents prioritize the higher commissions of a public sale. Her support didn't stop there, either; she remained incredibly helpful during and long after the sale process, unlike many who disappear once the deal is done.

Dinushka K

Wonderfull person who is very willing to help Very promp and exprienced person in the field.

Vincent C

Top 1 agent in Scoresby with Professionalism Jackie is knowledgeable of the market in our area and sold my property before auction. Jackie did 4 open inspections and extra private inspections every week. I got quite a few buyer offers in 2 weeks. She negotiated with the buyers and successfully sold my property on Good Friday. I am very happy dealing with Jackie and give my highest recommendation.

Ju J

Just bought a property before auction and honestly couldn’t be happier! Jackie was super patient and easy to work with, arranged multiple inspections and answered all my questions along the way. What impressed me most was her dedication — even on a public holiday, she was still helping negotiate for me. Really felt she had my best interest at heart. If you’re looking for a reliable agent, definitely recommend Jackie!

Jenny Z

Great communicator and very organized Was helping in helping me negotiate a pre auction price with the seller.

Roy L

In a market full of uncertainty, she delivered clarity, confidence and a great result. Her work ethic is without doubt next‑level. Proactive updates, educated advice, and genuine care from start to finish. Jackie doesn’t just run a campaign, she drives it with strategy and precision. You can feel the difference when you’re working with agents who actually know what they’re doing. Other agents talk about going “above and beyond” Jackie and her team actually live it.

Georgie G

Professional and ethical Jackie is both warm and clear communicator, at the same time as extremely professional, efficient and ethical.

Dani K

Professional service and good communicator Jackie was professional and provided us with a great seller experience. She provided regular communication throughout our campaign and took time to understand our goals.

Georgia F

Working Jackie was a genuinely positive experience from start to finish. She demonstrated a strong understanding of the market, provided clear and timely communication, and was always professional in the approach. Her attention to detail and proactive attitude made the entire process smooth and stress-free. Overall, I would confidently recommend this agent to anyone looking for a reliable, knowledgeable, and dedicated real estate professional.

Kent X

Jacki Ji is a very warm person, she is professional in realestate field, you can trust her. When I inspected the house on that night, she stayed later and very patient to showing me around the house. She is very knowledgeable about the property market in suburban, help me to make decision where should I buy. Jackie, I am very appreciate with your help and very happy to buy this house for my own home .

Holly L

We had a fantastic experience working with Jackie. She's professional, knowledgeable, and incredibly supportive during every stage of the process. Her communication was always clear and prompt. She genuinely cared about helping us achieve the best outcome and took the time to explain every step along the way. What stood out most was her dedication and professionalism. She worked hard to ensure everything ran smoothly and always made us feel informed and confident .

Yuda G

Professional, Dedicated, and Reliable We had a fantastic experience working with Jackie Ji throughout the sale of our property. Jackie was professional, knowledgeable, and highly dedicated from start to finish. Communication was always clear and prompt, and we felt supported every step of the way. Jackie worked hard to achieve the best possible outcome for us and made the whole selling process smooth and stress-free. We truly appreciated the honesty, attention to detail, and strong negotiation.

Caesar P

Excellent agent that listens to individuals needs and caters a campaign to suit Jackie is extremely knowledgeable and has a great team behind her that were exceptionally helpful. She also has great contacts for home styling and any last minute home upgrades you want to make before you sell. Highly recommend Jackie, have total trust in her and this was the second home I have sold under her guidance.

Helen K

Excellent communication, professional marketing knowledge Communication with Jackie was very smooth and professional, always patient and nice. She is certainly someone you can trust!

Judy Z

Frequently Asked

Here to help

Your Buxton agent will cover the details - here’s a clear view of what an appraisal involves.

We approach appraisals as a practical conversations, grounded in real data, local insight and what matters most to you.

Speak to us

Your Buxton agent visits your property, considers its features, location, and market conditions, and combines that with recent sales data to give you a clear, realistic view of its value.

We analyse comparable properties, current market trends, and your home’s unique qualities. From there, we provide a considered range that reflects what buyers are likely to pay.

Not at all. An appraisal is simply insight - a way to understand your home’s value and your options before making any decisions.

Typically, we recommend an in-person appraisal so we can assess your property fully. In some cases, a virtual appraisal can provide a helpful initial guide.

Agents weigh factors differently - recent sales, market conditions, and property features. At Buxton, we combine local insight, data, and experience to provide a balanced, realistic appraisal you can trust.

Get in touch

Reach out to Jackie for property advice and local support.

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