Michelle

Boyd

Michelle brings initiative, care and practical problem-solving to the Oakleigh rental team. Known for responding quickly and resolving issues with calm efficiency, she supports rental providers and renters with honesty, integrity and clear communication, ensuring day-to-day management is handled with attention and professionalism.

What’s your personal connection to the neighbourhood?

Oakleigh has a great vibe and a strong sense of community. I enjoy the energy of the area, the people, and the way local cafés and businesses help give the neighbourhood its character.

What do your clients commonly say you do differently?

Clients often say I show initiative, respond quickly and resolve issues promptly. I try to make sure queries are handled properly and that people feel heard, whether the matter is simple or more complex.

Take us through your most meaningful client story.

I once assisted a renter who was facing eviction due to uncleanliness and clutter. By working through the issue with care and persistence, we were able to help him change the way he was living and create a better outcome.