Charles

Charles is a leading Bentleigh East real estate professional, recognised for his exceptional negotiation skills and consistently strong results. Fluent in Mandarin and English, Charles combines strategic market insight with a highly client-focused approach. Known for exceeding expectations and building lasting relationships, he is committed to delivering outstanding outcomes across every campaign.

What’s your personal connection to the neighbourhood?

My work has given me strong connections with new immigrants and overseas clients navigating the Bentleigh property market, often during significant life transitions. I understand how important clear communication, guidance and local knowledge can be when people are making major property decisions in a completely new environment. Helping clients feel confident and supported throughout that process is something I genuinely value.

What do your clients commonly say you do differently?

Clients know I will do everything possible to achieve the best result for them. I bring a humble, hardworking and highly driven approach to every campaign, while remaining focused on strong communication and consistent follow-through. I believe genuine care, persistence and attention to detail are what ultimately help create exceptional outcomes.

What are some core values you live by?

Honesty, transparency and hard work are values that strongly guide the way I operate every day. I believe trust is built through consistent effort, open communication and always doing what you say you will do. Maintaining strong relationships and delivering results with integrity is incredibly important to me.

What’s something only locals know about this area?

Bentleigh is one of those areas that doesn’t need to try too hard to impress people. Once you live here, you quickly realise how convenient, family-friendly and quietly premium the lifestyle really is. Locals especially appreciate assets like Allnutt Park, along with the strong sense of community, quality schools and easy access to everything the area offers.

Reviews

5.00

Charles has a 5.00 star rating, according to realestate.com.au.

Last updated: August 2026

The relationships Charles builds and his communication with prospective buyers is valued, before and on auction day.

Andrea M

Bentleigh East

Charles was excellent in adive on all aspects, which gave us the trust we needed to go foward with selling the house, thanks again for your excellent work Charles

Bi T

Clayton

It is an interesting experience to trust a total stranger with probably the biggest financial asset you own. We felt an instant mutual respect and trust with Charles. He was extremely knowledgeable, had done all his 'homework' prior to our first meeting. He was honest about what we could and could not expect and delivered true to his word. Even when things were not going to plan, he focussed on the positives and said 'Leave it to me'....which we were glad we did!!

tracey m

Charles was great to deal with when selling our property, very good at keeping us informed at all stages during the campaign, had excellent skills in dealing with buyers, and did an exceptional job in selling our property before auction at a price we were very pleased with. Would thoroughly recommend Charles if you’re looking for an agent to handle your sale.

Claire V

Bentleigh East

Charles and Laura did an outstanding job selling my house. They kept me informed at every stage. Their professionalism, clear communication, and deep market knowledge helped achieve a great sale price. The whole process was smooth and stress-free. Highly recommended!

Yixin G

Bentleigh East

Charles did an amazing job selling our property before auction with shorter settlement terms. Highly recommended to all!

Tracy C

Bentleigh East

It was an amazing experience with Charles as the process went very smoothly.

Kelvin Q

Bentleigh East

Charles is an honest and professional real estate agent. He has a deep and clear understanding of the property market. Instead of attracting clients with inflated price promises, he helps them analyze the true and reasonable market value of their property with sincerity. In the end, he proves the accuracy of his market insight with real results. He is straightforward to communicate with, and always responds to client inquiries promptly. It’s always a pleasure dealing with Charles and Laura.

Kai Z

Bentleigh East

Perfect market knowledge, sold before auction, multiple offers

Jacqueline M

Bentleigh East

I had a great experience selling my property with Charles. He knows the market extremely well, quick identified the right buyer, and was spot on with his follow- up. What I value most is that he doesn't just sell house - he sells a HOME. His care, professionalism, and communication made the whole process smooth. If you looking for a reliable, knowledgeable, and proactive real estate agent, I highly recommend Charles. He exceeded all my expectations.

Chee Fui P

Bentleigh

Charles was very proactive. Kept me informed at all stages with regular updates. Very professional in his manner and always positive - a great communicator!

Remo M

Brighton East

Charles is transparent honest and excels in meeting client expectations. He always kept us in the loop and was very thorough and clear during the selling process. My husband and I knew we would be in good hands with Charles and highly recommend his services.

Tina K

Clarinda

Charles really knows the area and gave me great market advice, which made me feel confident selling my first home. The sale was quick and smooth because of his negotiations and fast follow-ups. Highly recommended for anyone selling in the area!

YW C

Bentleigh East

Charles was very helpful and guided us through the purchase. Would highly recommend Charles.

Sabari T

Bentleigh

Charles was our agent during the sale of our property and we couldn’t be happier with his support. He was honest, genuine and professional throughout the entire process. Despite the challenging market, he stayed positive, kept us informed and made everything feel far less stressful. He was approachable, easy to deal with and always transparent. We highly recommend Charles and would gladly work with him again in future - 5/5 stars

Peter L

Bentleigh East

Selling a house can be a stressful experience, but Charles Xu made it feel seamless. He was patient, always available to answer my questions, and handled the entire process with total integrity. Charles went above and beyond to ensure the house was presented perfectly. I highly recommend his services to anyone looking to sell!

Vincent F

Mckinnon

Charles communicates skills is awesome. Responsive, clear and transparent. Can’t ask for anymore from a selling agent.

D C

Mckinnon

Charles is professional and easy to deal with. A great communicator and I would highly recommend him to anyone who needs a real estate agent. If I could give a 6 stars rating, I would! Thank you so much Charles!

Alan C

Mckinnon

Charles was a delight to work with helping to sell my Mum’s house. His knowledge of the market and area was fantastic. Charles was professional in all aspects of the process. He was approachable, patient, answered questions promptly and he was good humoured throughout. Nothing was too much trouble, he even sourced an emergency electrician for us! He had great ideas about the presentation of the property. We followed his advice and couldn’t have been happier with the result. Well Done Charles!

Julie L

Bentleigh East

Charles was friendly, genuine, and very responsive! He made our experience of buying our next family home less stressful! Thank you Charles!

Filia G

Bentleigh East

Charles was great!!!! He was very patient. Not your typical pushy agent. He was very respectful of our wants & needs from the moment we met him, to the moment our property was sold. Incredibly knowledgeable, friendly and professional! I highly recommend Charles. He does his industry proud.

Yaron M

Bentleigh East

Charles was extremely professional and thorough throughout our campaign. He communicated well and spent quite a bit of time preparing for our regular meetings and gave excellent advice. Thanks Charles!

Trevor W

Bentleigh

Frequently Asked

Here to help

Your Buxton agent will cover the details - here’s a clear view of what an appraisal involves.

We approach appraisals as a practical conversations, grounded in real data, local insight and what matters most to you.

Speak to us

Your Buxton agent visits your property, considers its features, location, and market conditions, and combines that with recent sales data to give you a clear, realistic view of its value.

We analyse comparable properties, current market trends, and your home’s unique qualities. From there, we provide a considered range that reflects what buyers are likely to pay.

Not at all. An appraisal is simply insight - a way to understand your home’s value and your options before making any decisions.

Typically, we recommend an in-person appraisal so we can assess your property fully. In some cases, a virtual appraisal can provide a helpful initial guide.

Agents weigh factors differently - recent sales, market conditions, and property features. At Buxton, we combine local insight, data, and experience to provide a balanced, realistic appraisal you can trust.