Joy

Zhang

Joy Zhang is known for her care, consistency and ability to make every client feel supported. Blending strategic insight with a genuinely people-first approach, she builds trust through clear communication, thoughtful advice and a deep understanding of the local market.

What’s your personal connection to the neighbourhood?

I have been working in and servicing the area for more than 10 years. I also have a meaningful personal connection to the neighbourhood, with my child attending a local school and my extended family living in the area, which gives me a strong understanding of the community.

What do your clients commonly say you do differently?

My clients often remark on my ability to combine clear, consistent communication with a highly personalised approach. I am responsive, transparent, and committed to achieving the best possible outcome, while ensuring the process is seamless and stress-free.

What are some core values you live by?

I value integrity, respect, and hard work. I believe in treating every client with honesty and care, maintaining clear communication, and going above and beyond to deliver the best possible results.

How has your career led you to the role you’re in today?

My career has been built on a strong foundation of client service, leadership, and a genuine care for people. Through years of experience in the local market, I’ve developed the skills to lead, support, and guide clients and colleagues alike. This has naturally led me to my current role, where I can combine my leadership approach with a client-focused mindset to achieve the best outcomes.

Reviews

5.00

Joy has a 5.00 star rating, according to realestate.com.au.

Last updated: May 2026

She’s the best property agent we’ve ever met! She always thoughtful and helpful. If you want to find a new home or sell one in Ashwood and Chadstone, definitely Joy and Zack team is your first choice.

Kay X

Joy is proffessional, transparent and responsive - what you want in an agent.

zhi h

Very professional work.

Sophia x

I had an exceptional experience working with Joy. Her knowledge of the area was remarkable, guiding us seamlessly through the sale of our townhouses. She demonstrated a deep understanding of the local market, ensuring we received top dollar for our properties. What set her apart was her relatability to buyers, her expertise and personable approach made the entire process smooth and stress free. I highly recommend her services to anyone looking to buy or sell in Ashwood.

Frank Y

We met Joy few years back while we bought a house in Ashwood. We were both impressed by her polite manner and expertise. She always answers purchasers’ inquiries and feedback to vendors. Therefore, when we decided to sell our house, Joy is the only person we engaged with, and of course, it’s a very, very happy result. What do we say? Joy! You did a great job!

Rebecca C

Nice job

Jonathan F

Joy was a pleasure to deal with - she kept us updated at all times and achieved a good result according to the market conditions. I would say she is dogmatic and persistent in her approach to obtaining the best outcome for the vendor. I would recommend Buxton to sell a property.

Murray G

I recently had the pleasure of working with Joy as my real estate agent, and I cannot recommend her highly enough. She exemplifies what it means to be a truly outstanding professional in the industry. Joy's trustworthiness, professionalism, and patience set her apart from the rest.Thanks to Joy's dedication and expertise!

Ada Z

Joy is a very professional and reliable agent. I would definitely recommend her to anyone who is looking for buying or selling.

Danying C

Joy is the most sophisticated agent I have met. Joy ensured our property sale process was as seamless, stress-free, and successful as it possibly could be. She will be our “go to” agent in the future. Highly recommended!

Hyric H

From the start Joy proved herself to be a positive influence and person as we navigated our way though the preparation and sale process. I found her to be very well informed of the area around us and how that applies to our situation. It was such a relief to have someone of sound values alongside us doing her best to represent and present the property.

Alan C

Joy is undoubtedly the go-to person if you're considering selling a property. She provided excellent advice during the pre-sale period. She is so professional and always kept me posted. It has been an absolute pleasure to have been working with Joy throughout the journey. Thank you Joy & team.

Jenny Y

Ashwood

Very professional and very knowledgeable. We had a pleasurable experience selling our home.

Satheesh K

Ashwood

If you need an agent to sell your house you go for Joyce! She is amazing and very professional along the selling journey! We sold our house with a great price! High recommend Joyce for buying or selling your home!

Albert Z

Oakleigh East

Extremely professional driven excellent result!

Thelma C

Oakleigh East

Patient and sincere

Alice W

Camberwell

Joy & the team were great. They had a very good understanding and knowledge of the market and our property. They delivered on what they promised. The process was seamless with ample communication throughout the campaign.

Adrien A

Ashwood

Knowledgeable, Patient and Professional, Joy Zhang and her team are absolutely outstanding! Joy made our townhouse selling process easy and smooth. She sold my house at a high price that exceeded my expectations! Her expert advice and exceptional negotiation skills made all the difference. If you’re in the market for an awesome agent, we can’t recommend Joy Zhang enough. Thanks to her, we had an stress-free and successful real estate experience!

Yuyu L

Ashwood

Joy helped me choose the house that suits me.thank for Joy.

hongmei m

Ashwood

Joy worked well with us during the presales period and was very supportive during the auction.

Roger H

Ashwood

We had a fantastic experience working with Joy. From start to finish, she was professional, honest, and incredibly knowledgeable about the market. She kept us informed at every step of the process, making what could have been a stressful experience smooth and straightforward. Thanks to her guidance and expertise, we achieved our desired sale outcome. Highly recommend them to anyone looking for a reliable and genuine agent.

Karen H

Ashwood

Joy is tremendous - relatable, insightful and persistent. We appreciated her strong engagement with buyers particularly those from Chinese backgrounds We always felt well-informed and supported throughout the process, and the outcome reflected the skill, tirelessness and professionalism of what Joy brings to the sale of a property.

P&A F

Burwood

Joy is an absolute joy to work with. Her openness, willingness to help, and expertise is unmatched. Joy went above and beyond to help us on our buying journey and she’s one of the most transparent agents I’ve ever worked with. I’d highly recommend working with her at any stage of your property journey. Thanks Joy it has been a pleasure!

Rayali B

Ashwood

Joy Zhang was an absolutely outstanding real estate agent and we can’t recommend her highly enough. Her technical advice on the local market was truly top-notch. Throughout the campaign, we had regular weekly meetings with her to discuss the status of potential buyers and to adjust our strategies for a successful sale. She was always incredibly responsive, professional, kind, and truly dedicated. Our successful sale was largely thanks to her expertise. Highly recommended.

Maria R

Chadstone

Joy was super supportive and never pushy. Would recommend!

B T

Ashwood

We were very pleased with the outcome of what was a challenging sale and greatly appreciated James, Joy and the wider team at Buxton's clear communication and honesty throughout the process. Their professionalism made the experience smooth and reassuring. We would gladly work with them again and highly recommend their services to others looking to sell their home

Peter L

Ashwood

Amazing , Joy is an exceptional agent whose communication was excellent and had an outstanding knowledge of her profession. We would have no hesitation in recommending her and Buxton Realestate to handle your wishes and needs if you are intending to sell or buy.

Serge D

Kew East

We are very grateful to Joy for acting as our sales agent. To our surprise, she was able to secure a buyer within just 3 weeks. Among many agents, we chose Joy not only for her professionalism, but also for her accurate understanding of the market and her honest, thoughtful feedback. During the sales process, we encountered unexpected challenges, including interest rate increases. With Joy’s guidance and advice, we were ultimately able to achieve a very satisfying result. Thank you

Rui P

We are very happy with the service Joy provided throughout the sale of our property. She was professional, reliable, genuine, and very easy to work with. In a challenging market, Joy gave us honest and realistic feedback, guided us through the whole process professionally, and always kept us well informed. Most importantly, she helped us achieve a result that we were very happy with.We would highly recommend Joy to anyone looking for a trustworthy and professional agent！

Cheng Q

Frequently Asked

Here to help

Your Buxton agent will cover the details - here’s a clear view of what an appraisal involves.

We approach appraisals as a practical conversations, grounded in real data, local insight and what matters most to you.

Speak to us

Your Buxton agent visits your property, considers its features, location, and market conditions, and combines that with recent sales data to give you a clear, realistic view of its value.

We analyse comparable properties, current market trends, and your home’s unique qualities. From there, we provide a considered range that reflects what buyers are likely to pay.

Not at all. An appraisal is simply insight - a way to understand your home’s value and your options before making any decisions.

Typically, we recommend an in-person appraisal so we can assess your property fully. In some cases, a virtual appraisal can provide a helpful initial guide.

Agents weigh factors differently - recent sales, market conditions, and property features. At Buxton, we combine local insight, data, and experience to provide a balanced, realistic appraisal you can trust.