Inside Buxton
How Sophie Kennedy-Rush turns follow-up into portfolio growth
At PM/ONE 2026, Buxton Geelong Group BDM and Director Sophie Kennedy-Rush shared how a more structured approach to follow-up can help grow property management portfolios. Her approach starts with understanding where leads come from, building tailored processes for different client types and clearly communicating the value of the team behind the service. With a customised CRM bringing lead information and follow-up into one place, Sophie has built greater consistency into the way she approaches growth.
How Sophie Kennedy-Rush turns follow-up into portfolio growth
At PM/ONE 2026, Buxton Geelong Group BDM and Director Sophie Kennedy-Rush shared how a more structured approach to follow-up can help grow property management portfolios. Her approach starts with understanding where leads come from, building tailored processes for different client types and clearly communicating the value of the team behind the service. With a customised CRM bringing lead information and follow-up into one place, Sophie has built greater consistency into the way she approaches growth.
